Return Conditions

EVAWISH will be happy to process return item(s) within 30 days starting from the day you have received your order. Please note EVAWISH is only able to issue the item(s) unopened, undamaged, unused, and unexpired.

Transportation Fee

The original shipping fee and insurance are non-refundable. International returns must be sent as a tracked package and the transportation cost must be paid by the customer.

How to return

To initiate a return, please contact our customer service team via email: Our team will reply to you in 72 hours.

When returning your items please provide the proof of purchase (your order number, full name, and email address used when purchase made) within the return. If you are unable to find your order number please reach out to us, EVAWISH will be happy to help.

When will I receive my money?

Please note that EVAWISH is only able to issue a refund back onto the original payment method used. Once the returned merchandise is received, your money will be refunded back to you. Returns are processed within 7 business days after your item(s) are delivered to us.